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| Below are answers to some common questions about the iProofz online proofing cart. Please feel free to contact us if your question is not listed below. |
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| Who is iProofz designed for? |
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| iProofz is a complete online proofing and online photo cart for professional photographers. Any photographer needing a quick and easy solution for providing their customer password protected online proofing and sales will find iProofz a wonderful solution. |
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| What countries is iProofz compatible with? |
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| iProofz is currently setup to work out of the box with the US, Canada, all of Eurpoe and Australia. We can customize the cart to work with any country. |
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| Why should I choose iProofz for my online proofing solution? |
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| With iProofz you will be able to present your images to your clients in a stunning interface that is easy for the to use and order from. It is a breeze for you to create individual, password protected galleries for all your clients and can be done in minutes. Best yet is that there are no fees or commissions on your sales. Your profit is 100% yours. |
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| What is included? |
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| When you sign up for iProofz you will receive your iProofz cart, control panel with order management and your hosting. The cart design is completely editable by you. You can change the colors and logo to match your brand. Our control panel is an incredibly robust web based application that was built with ease of use in mind. |
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| How simple is iProofz to use? |
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| You will find managing your online proofing incredibly easy. The control panel does all the work for you. Bulk upload hundreds of images and the iProofz control panel will automatically resize and optimize your images perfectly for the site. No more spending time resizing in Photoshop. Store and organize your images into libraries within the Image Bank™ for use anywhere on your site. Building web galleries is as simple as dragging and dropping. Select the images you would like to include in a gallery from your Image Bank™, drag them to the gallery of your choice and you are done. You can re-order the images by dragging and dropping as well. Editing your content pages is also a breeze. |
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| Do I need any special software to use iProofz? |
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| No, iProofz is a web based application. Simply point your browser to the URL of your control panel and you will be able to do everything online. |
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| Is the control panel Mac and PC compatible? |
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| Yes, absolutely. Since iProofz control panel is a web based application it works the same on both Mac and PC |
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| How long does it take for my iProofz to be up and running? |
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| Your iProofz online proofing cart will be ready for use within two business day of signing up. Many times they are ready the same business day. |
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| What kind of support do you provide? |
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| Our customer service is second to none. iCreations is staffed with an extremely knowledgeable technical support team. You can reach us by phone and email. We also operate a fantastic support ticket system to make sure all requests are handled in a timely manner. All support requests are responded to within one business day, many times within hours |
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| How many galleries and images can I display? |
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| With iProofz you can have an UNLIMITED amount of galleries. Your hosting account comes with enough space to have approximately 40,000 images! |
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| Can I use a domain name I already own? |
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| Absolutely. Once you are ready to go live with your iProofz we simply have you point your domain name to our servers. |
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| I need a domain name. Can iCreations register it for me? |
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| Yes. We can register any available domain name for you when you purchase your site. We charge a discount rate to our clients of only $10 per year for your domain name. |
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| Can I use another hosting company? |
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| No, you must host your iProofz through our company. iProofz control panel is an extremely advanced and powerful web based application. Our Image Bank™ can resize and optimize hundreds of images at a time. Most standard shared hosting can not handle the load required to accomplish this. Each of our servers has been built from the ground up to be optimized for the iFolioz application. Super fast, high end machines loaded with RAM and connected to a redundant, blazing fast network ensure that your site is always available. |
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| I want to keep my domain name and website where they are currently hosted, what can I do? |
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| You can leave your site and domain hosted where they are and we can register an alternate domain name for you. We suggest using the name "cart" or "proof" in the domain. For example, if your main domain name is smithphoto.com you would register smithphotocart.com for your cart domain. |
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| How am I paid by my clients? |
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| iProofz give you the option to give your clients different options. You can enable Paypal Express checkout, pay by check and you can also enable credit card payments with your own merchant account. |
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| Do I need a merchant account to use iProofz? |
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| If you wish to accept credit cards and do not want to use paypal you will need your own merchant account. You will also need to setup an acccount with Authorize.net, whom are a payment gateway processor. Your merchant account company can help you get this setup. Please make sure your merchant account can work with authorize.net before signing up with them, as this is required. This should not be a problem as authorize.net is the largest payment gateway provider on the internet. If you do not already have a merchant account we can refer you to a merchant processor that has great rates and service. |
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| Do I need an SSL (secure) certificate? |
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| If you wish to accept credit cards through your own merchant account you will need an SSL certificate. We can provide you with discounted SSL certificates at a cost of $29.95 per year. We will take care of all the installation for you during setup of your iProofz cart. |
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| Is there a discount available if I own an iCreations site? |
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| Yes. For a limited time, All current template owners receive a major discount off the setup fee and hosting. You can purchase iProofz for a setup fee of only $595 as opposed to $795. You would also receive discounted hosting for your cart at only $10 a month. |
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